ORGANIZATIONAL DOCTRINE
the ocfa way
DEFINING WHO WE ARE
The OCFA Way presents individual and group behavioral practices for positive and constructive interaction among the members and the community. Importantly, this document is not intended to be a Standard Operating Procedure or General Order, nor will OCFA use this document as a disciplinary tool or device. Rather, it describes the philosophical standards and ideals that are a part of our culture and define who we are. We succeed and grow by creating and maintaining an open- minded, problem solving, and respectful environment. With this regard and accountability at all levels, we will all have positive, fulfilling, and productive work experiences.
EXPECTATIONS IN SUPPORTING & ALIGNING TO OUR MISSION
The OCFA Organizational Philosophy is designed to build a common understanding among all members of what is expected of them in supporting and aligning to our mission. The principles described in our organizational philosophy apply to ALL personnel and sections of the OCFA. Each team is accountable for determining how these principles best apply to their section, including “what right looks like” within their department’s duties and responsibilities.
SHARED TEAM VALUES THAT GOVERN HOW WE DO OUR WORK
Our organizational values are universal, pertaining to the work of all sections. These values create the foundation for all members’ decision- making and action across the OCFA, regardless of position or function. Our organizational values are the shared team values that govern how we do our work. All members are accountable for aligning their actions and decisions to this organizational value set.
DECISION MAKING COMPASS
Decisions that need to be made quickly can be done so with the full support of the organization. By giving permission to exercise judgment, this model provides the means for us to take ownership of a situation and have the freedom to think creatively when experiencing unexpected challenges. As we take initiative, we are accountable for explaining our decisions and actions. When we can show that wewere guided by the leader’s intent, the organization stands behind us.
WHAT RIGHT LOOKS LIKE FOR OUR LEADERS
The success of the Orange County Fire Authority depends on our leaders. People deserve a leadership team that is strong and consistent across the organization. For that reason, we have developed this document to provide clarity and guidance about what is expected from all leaders at the OCFA.